1. Who we are
Sivdor Galren AI operates the website sivdorgalren-ai.net and the associated AI trading platform. For privacy questions, email support@sivdorgalren-ai.net.
2. Data we collect
- Identity data: name, date of birth and ID documents for verification (KYC).
- Contact data: email address and phone number.
- Account data: trading preferences, risk settings and trade history.
- Technical data: IP address, browser type, device and cookies.
3. How we use your data
We use your data to create and secure your account, verify your identity, connect you with partner brokers, provide support, meet legal obligations and improve the platform. We do not sell your personal data. Ever.
4. Legal basis (GDPR)
For users in Spain, the UK and the EU, we process data based on contract performance, legal obligation, legitimate interest and, where required, your consent.
5. Sharing your data
We share only what is necessary with regulated partner brokers, identity verification providers and trusted service providers bound by confidentiality agreements.
6. Cookies
We use essential cookies to run the site, and optional analytics and translation cookies (including Google Translate) to improve your experience. You can manage cookies in your browser settings.
7. Data security
All data is protected with SSL encryption, access controls and two-factor authentication. No system is 100% secure, but we take every reasonable measure.
8. Data retention
We keep personal data only as long as needed for the purposes above or as required by financial regulations, usually up to five years after account closure.
9. Your rights
You may request access, correction, deletion, restriction, portability or object to processing. In Spain you may also contact the Agencia Española de Protección de Datos (AEPD); in the UK, the ICO.
10. Changes
We may update this policy from time to time. The "last updated" date above will always show the latest version.